Juicyy Posted July 9, 2021 Share Posted July 9, 2021 My game keeps crashing when doing runs. I tried restarting the game, redownload the game and restart my pc but none of the above seems to fix this problem. I tried to lower down the graphics and settings but the game still keeps crashing. Quote Link to comment Share on other sites More sharing options...
Juicyy Posted July 10, 2021 Author Share Posted July 10, 2021 What are your PC specs? (Windows 10, GTX 1660 Super, I3-9100F, 16 GB RAM) What are your in-game video settings (All epic, Resolution scale 100 ) What were you doing when it happened? (While doing run and then randomly crash) Did you have any active challenges? If so, which one? ( yes SK'DADDLE the major threat PNX) Which map were you playing when the issue occured? ( Every map) Were you playing in a quickplay group, by yourself, or with a party? ( by my self and party both still crash) Sorry I didn't have any screenshot :( Quote Link to comment Share on other sites More sharing options...
IllFonic Staff Enzo Posted July 10, 2021 IllFonic Staff Share Posted July 10, 2021 Thank you for that info. Can you confirm that Ray Tracing is off in video settings? Quote Link to comment Share on other sites More sharing options...
Juicyy Posted July 10, 2021 Author Share Posted July 10, 2021 yes i turned that off Quote Link to comment Share on other sites More sharing options...
Hunion Posted July 14, 2021 Share Posted July 14, 2021 yea i get the same thing the game freezes for a second then just closes its self..... ray tracing is off and i play at basically low settings Quote Link to comment Share on other sites More sharing options...
IllFonic Staff Nerdmaid Posted July 14, 2021 IllFonic Staff Share Posted July 14, 2021 Hi @Juicyy and @Hunion! Can you share with me what time these crashes happened, or an approximate? This will help the team compare it to our backend data and see if we can spot a match up or what additional information we may need to investigate. Thank you so much for your help! Quote Link to comment Share on other sites More sharing options...
Hunion Posted July 14, 2021 Share Posted July 14, 2021 24 minutes ago, Nerdmaid said: Hi @Juicyy and @Hunion! Can you share with me what time these crashes happened, or an approximate? This will help the team compare it to our backend data and see if we can spot a match up or what additional information we may need to investigate. Thank you so much for your help! if i remember correctly i would be playing about 20 or so minutes. sadly i cant remember the times that well but it would crash once i was a bit in Quote Link to comment Share on other sites More sharing options...
IllFonic Staff Nerdmaid Posted July 14, 2021 IllFonic Staff Share Posted July 14, 2021 Okay, this still helps and I will share it with the team. Thank you! Quote Link to comment Share on other sites More sharing options...
Hunion Posted July 15, 2021 Share Posted July 15, 2021 so i think actually it has to do with the mission you have selected because i was on sk,daddle then switched off to another one because i somehow completed all of them even with the crash and played for about 40-50 minutes and nothing crashed Quote Link to comment Share on other sites More sharing options...
OneAngryOtter Posted July 18, 2021 Share Posted July 18, 2021 RTX 3080, i7 7700K, 16GB RAM all settings on epic, ray tracing on, VSync off, 120 frame cap. I wasn’t having many issues until this latest patch (as of July 18th). Now nearly every single run ends due to my game crashing. No particular time frame when this happens, has happened anywhere from 20-30 minutes into a run or 90 minutes or more. Doesn’t seem to matter whether or not I am host. Quote Link to comment Share on other sites More sharing options...
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